Custom Event Design, Rental & Print

FAQs

How many people can be seated at your tables and what are their dimensions?

Table seating ranges from 4 guests to 12 guests depending on the table. A few examples are:
40’’ Square Table - Seats up to 4 guests or be used as an extention table for farm tables.
60’’ Round or Square Table - Comfortably seats 8 guests but can seat 10 depending on the width of the chair.
Farm Table - Seats 10-12 guests. Can seat 5 guests per side with a thinner chair or bench.
6' or 8’ Banquet Table – Up to 8 guests.

Do you have a price list?

Yes, all of our rental items are listed on our website under the product tab and a price list can be seen in the bottom right hand corner of each page. On the product tab, you can select the photo of the item that you are interested to view details and the cost per item. Our delivery and additional fee information is listed under our services tab. If you are interested in seeing a specific price breakdown please call 781-990-6000 or email and one of our event associates would be happy to send you a quote including all taxes, fees and delivery.

How much does delivery cost?

Delivery Rates for one-time rentals are based on mileage from Rockland, MA, delivery rates can be adjusted for multiple event rentals.


If there are any restrictions for a large truck or staff to access the event delivery site, then we must be notified prior to delivery.


Portage fees will apply to deliveries that are greater than 75 feet from the delivery truck site. Portage fees also apply when equipment must be transported up or down steep slopes, stairs, or elevators.

Where do you deliver?

We deliver throughout Massachusetts, Rhode Island, Vermont, Maine, New Hampshire, Delaware, Connecticut, New York & beyond by special requests. 
Deliveries are based on the proximity to Rockland, MA and the rental items. Contact hello@vimvigor.events for additional delivery rates.

Where is your showroom located and what are your hours?

Our main showroom is located at 401 VFW Drive, Rockland, MA. We are open Monday - Friday 9:00am-5:00pm as well as evenings and weekends by appointment.

Please contact hello@vimvigor.events to schedule your appointment!

Will you set up my rental items and is there a fee associated?

Staff will assemble all rental products that are transported unassembled (farm tables, bars, benches, etc.).
The cost of assembled rental products will be itemized separately with the assembly & breakdown cost in your order.

If a floor plan is available, Staff will place the assembled rental products in the floor plan. If a floor plan is not available, staff will place the assembled rental products at a pre-designated location. 
If staff is placing in a floor plan, arrangements for the assembled rental products must be determined prior to delivery.

Do you set up ceremony chairs?

We can setup ceremony chairs at an additional charge of $1.000 per chair. Please indicate when placing your order that chairs used in ceremonies will require set up. Staff will place the chairs according to a seating plan that is provided prior to the date of delivery.

Do you offer linen rentals? What size linen do I need?

We do offer linen rentals. We can supply fabrics for all table sizes, runners and napkins. We provide poly/cotton blend, 100% cotton, bengaline, tweed, burlap, peau de soie, as well as many custom fabrics and patterns. Please contact hello@vimvigor.events for pricing, sizing and availability.

Am I responsible for cleaning items prior to pickup?

Rental furniture must be cleared of china, glassware, utensils, décor etc. at the time of pickup.

China, glassware, utensils and equipment should be rinsed, food-free and repacked in containers as delivered. If proper facilities to rinse are not available, then remove all food/beverage and place in the containers as delivered. Dishes returned dirty may incur additional cleaning charge.

Linens must be returned in the provided laundry bag, free of debris, decorations and air-dried to prevent mildew.

What if an item breaks, am I responsible?

An automatic 5% damage waiver will be included on all bookings. If the Customer choses to decline the damage waiver then they are accepting responsibility for all lost or damaged rental items. Without the Damage Waiver, the Customer will be charged the retail replacement cost of damaged or broken items.

The damage waiver covers all spills, minor loss and accidental breakage. The damage waiver is not valid in the case of extreme negligence (i.e. table breakage, extreme loss or damage).

Your liability for loss of, or damage to, the Rented Items will not be waived in the following circumstances: (a) Loss of accessory Equipment, such as electric cords. (b) Damage due to Customer neglect or misuse. (c) Loss by willful neglect or abuse, theft, mysterious or unexplained disappearance, or shortages disclosed on inventory.

Is there a minimum on orders?

The minimum value of any order must be $200.00 within 60 miles of Rockland and $800.00 at a distance greater than 60 miles from Rockland. A processing fee will be added to any order less than the minimum to reach the minimum order value. Delivery charges are not included in the calculation of the minimum order value.

How far in advance do I need to reserve the items?

Clients should inquire as soon as they are interested as we often book out in the spring, summer and fall months due to increased demand. We recommend that a client reserve the rental items about 3-4 months in advance of their date, but can absolutely reserve sooner to ensure reservation of items. A credit card or check is required to reserve any rental items. 
A 50% nonrefundable deposit is required on all orders at the time of reservation.

What is your cancellation policy?

Reservations must be cancelled at least 48 hours in advance of the delivery date to avoid a charge of 100% of the contracted amount.
Upon date of delivery, the client is responsible for 100% of the contracted amount.
 In order to reserve rental items, a 50% nonrefundable deposit is required. No credit is given for unused items.

Do you provide floor plans or assistance with design?

We are happy to assist where we can with suggestions for design and layout but we do not provide floor plans as part of our process. Floor plans are typically handled by the tent company and/or event planner.

Do you offer site visits to a venue?

We can provide onsite consultations prior to an event at a rate of $50 per visit.

Can you recommend a venue?

We are happy to recommend a venue, please do let us know the size, ideal location and style of an event and we will do our best to recommend our favorite vendors.

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NECR | 100 Wearguard Drive, Hanover, MA 02339
781.990.6000 | info@NECRentals.com