Rental Reservations

A credit card or check is required to reserve any rental items.
A 30% deposit is required on all orders at the time of reservation.
Rental rates are based on a three-day period.
NECR has a minimum of an $800 order for deliveries that are greater than 60 miles from Boston.

Forms of Payment

New England Country Rentals accepts checks and all major credit and debit cards: Visa, MasterCard & Discover.

Cancellation Policy

Reservations must be cancelled at least 48 hours in advance of the delivery date to avoid a charge of 50% of the contracted amount.
Upon date of delivery, the client is responsible for 100% of the contracted amount.
No credit is given for unused items.

Delivery Rates

Within 60 miles of Boston..........................15% of total
Within 100 miles of Boston........................20% of total
Within 200 miles of Boston.........................$2 per mile
200+ miles of Boston...................Contact for Estimate

Delivery Locations

New England Country Rentals will deliver throughout Massachusetts, Rhode Island, Vermont, Maine, New Hampshire, Delaware, Connecticut, New York & beyond by special requests.
Deliveries are based on the proximity to Boston and the rental items.
Contact info@NewEnglandCountryRentals for additional delivery rates.

Delivery Details

Delivery Rates for one-time rentals are calculated by distance from Boston.
Delivery Rates can be adjusted for multiple event rentals.
If there are any restrictions for a large truck or NECR staff to access the event delivery site, then New England Country Rental must be notified prior to delivery.
Portage fees will apply to deliveries that are greater than 75 feet from the delivery truck site. Portage fees also apply when equipment must be transported up or down steep slopes, stairs, or elevators.

White Glove Service

All NECR deliveries rates include "white glove service", therefore NECR staff will assemble and breakdown all rental products onsite.
If a floor plan is available, NECR staff will place NECR rental products in the floorplan.
If a floor plan is not available, NECR staff will place NECR rental products at a predesignated location.
If NECR staff is placing in a floor plan, arrangements for NECR rental products must be determined prior to assembly.

Delivery Responsibilities

Upon delivery, the onsite contact assumes responsibility of all rental products ordered. It is the onsite contact's responsibility to receive, inspect and count every product delivered.
Once delivery is complete, NECR requests an onsite contact to provide a signature for confirmation that all rental items have been delivered.

Pick- up Responsibilities

All products must be placed in the drop-off location or predesignated pick-up location - furniture can be left assembled in the set-up location.
If an onsite contact is not present at the appointed pickup time, then New England Country Rentals assumes possession of and responsibility for all rental products.